How You Accept This Policy
What Information Do We Collect?
We may collect a variety of Personal Information, including, but not limited to:
- Your first and last name and email address when you register for a ThankView account or update your profile (either an individual account or business account);
- Your email address if you sign up for our mailing list to receive news about ThankView and special offers;
- Credit card information (although we use a third party payment processor, as described below), billing address, and shipping address if you subscribe to ThankView; and
- Other information requested from or by Third Party Services (defined below) that you explicitly give us access to.
- First and last name, and email address for your contacts.
We may also collect a variety of Non-Personal Information, including, but not limited to:
- De-identified information, including specific message information shared on the platform, including, but not limited to: the date of your messages, how the messages were shared, and the amount of messages you sent; and
- Various analytics data including, but not limited to: (i) the IP address of the computer you use to access the Site; (ii) the type of browser software you are using; (iii) the operating system you are using; (iv) the date and time you access or use the Site; (v) the website address, if any, that linked you to the Site; (vi) the website address, if any, you travel to after leaving our website; and (vii) other non-personally identifiable traffic data.
Your election to not provide any of the foregoing Personal Information and Non-Personal Information may hinder your ability to use our Site or may make it impossible for you to use our Site.
How We Collect Information
When You Provide Us With Information to Make a Purchase
If you purchase Services (as defined in our Terms and Conditions) to send Video Greeting Cards, we may request certain Personal Information in order to complete your purchase. This may include, but is not limited to contact information such as your name, email address, and physical address. We also collect information about the recipients of your ThankViews, such as their names and email addresses.
We, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date, or other financial information needed to process payment). By making a purchase through ThankView, you give us consent to use and share your financial information as necessary to process the transaction.
Information We Automatically Collect
Like most websites, ThankView incorporates technology such as "pixel tags," "web beacons," and "cookies." Pixel tags or web beacons are tracking devices on websites or in emails that can monitor the behavior of the user visiting the website or sending the email. Cookies are small files that web servers may place on your computer when you visit a website.
In order to improve and grow ThankView, we also use analytics tools, including, but not limited to Google Analytics, to automatically collect information about user and visitor Site usage (collectively “Analytics Tools”). These Analytics Tools collect data such as how often you visit ThankView, what areas of the Site you visit, and what other sites or services you used prior to using ThankView.
Analytics Tools don’t operate in the same way. For example, Google Analytics only collects the IP address assigned to you on the date you visit ThankView, not your name or other identifying information. Although Google Analytics plants a permanent cookie on your computer to identify you as a unique user the next time you visit, the cookie cannot be used by anyone but Google. As of right now, we only use the information we get from Analytics Tools to improve our Site and do not combine the information collected through the use of Analytics Tools with Personal Information.
Agents & Third Party Services
We may provide your Personal Information to our employees, contractors, agents, staff, service providers, and designees ("Agents") to enable them to perform certain services for us, including, but not limited to:
- Payment processing;
- Site-related services such as web hosting;
- Improvement of Site-related services and features;
- Maintenance services; or
- Development of new services.
Communications You Initiate with Us
We do everything possible to make sure you have an amazing experience on our Site. If you contact us in person, by phone, email, or by some other means (either through our Site or through a Third Party Service), we may, at our sole discretion, keep a record of your contact information and correspondence for later reference. Any such contact you make with us is made by you with this knowledge.
How We Use the Information We Gather
We primarily use the information we collect and store to enhance ThankView. We do not rent, trade, or sell your Personal Information unless: 1) we sell all or a portion of our company or any assets thereof; or 2) as described below.
Use to Provide Our Site to You
We use Personal Information to create an awesome experience. Some ways we may internally use your information include, but are not limited to the following:
- Provide, maintain, administer, or expand ThankView and deliver to you information that you request;
- Respond to correspondence that we may receive from you;
- Perform business analyses
- Support, improve, or enhance ThankView or other products and services we offer;
- Send you ThankView-related information (through email or otherwise) such as updates, special offers, and changes to certain legal documents, or content that we think will interest you based on your preferences;
- Contact you when necessary or requested;
- Customize and tailor your ThankView experience; or
- Prevent, detect, and investigate security breaches or potentially illegal or prohibited activities.
Aggregated Personal Data and Non-Personal Information
We may share or disclose aggregated Personal Data or aggregated Non-Personal Information with service providers, or with other entities with whom we interface or with whom we conduct business. These service providers and other entities may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our Site. When doing so, we do our best to ensure that any aggregated information cannot be linked back to you.
We will never sell your Personal Information to third parties unless we sell some or all of our company or any assets thereof.
Protection of Us and Others
Data Collected By Our Users
You can use our Site to import Personal Information you have collected from your Subscribers or other entities.
As a Subscriber, you have the right to be forgotten, the right to object and the right of access. You may request to delete, prohibit, to access any of your Personal Information. Click here to request your data if you would like to view and/or delete your information. Deleting your information will also unsubscribe you from any further outreach. Once requested, we will process your request within a commercially reasonable time.
ThankView recipients have the right to be forgotten, the right to object and the right of access. If you would like to request deletion or prohibit access to any of your Personal Information, please direct your request to the ThankView client who has your personal information. In addition to reaching out directly to the ThankView Client who has your personal information, you can click here to request your data if you would like to view and/or delete your information. Once requested, we will process your request within a commercially reasonable time.
ThankView will retain your data for the life of our services. Your data is being transmitted to or within and stored in the United State of America. You can request that your data be deleted at any time by making a request to email@example.com.
We are especially sensitive about children's information. We’re not a site targeted towards children and we don’t knowingly collect information from children under the age of 13. If you have questions concerning our information practices with respect to children, or if you learn that a child under the age of 13 has used ThankView, created a member account, or provided us with Personal Information, please email us at firstname.lastname@example.org.
Your Choice As A User
Once your ThankView member account profile has been created, you can review and revise that information by visiting your profile page at https://thankview.com/account/settings. If you have any problems, you may also contact us at email@example.com.
Protection of Personal Information
The security of the information you provide us is extremely important to us. We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords and securing all connections with industry standard transport layer security.
If you log into your account on a shared computer, be sure to sign out of your account when finished. If you believe a third party has access to your account, you must let us know as soon as possible by reaching out to firstname.lastname@example.org.
Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events such as, but not limited to: hardware or software failure or unauthorized entry or use. By using our Service you consent to and accept this risk.
Online Tracking and How We Respond to Do Not Track Signals
Online tracking is the collection of data about an individual’s Internet activity used for purposes such as to deliver targeted advertisements. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including ThankView, do not take action to respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.
Changes to This Policy
Your Rights as a California Resident
Residents of California have the right to request from us certain information with respect to the types of Personal Information we share with third parties as it relates to those third parties’ direct marketing purposes and as it relates to the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at email@example.com. Your request should specify your full name and the email address you used when submitting Personal Information to us.
International Users and Visitors
For any additional questions, email us at firstname.lastname@example.org.
26 Broadway 3rd Fl
New York, NY 10004
Last updated: October 14, 2021.